OUR SERVICE COMMITMENTWe've got it covered!

The Legal Stuff

We’ve provided some information here about us and our commitment to you.

If you have any further questions please contact us.

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Code of Conduct

Creative Learning Centre’s employees follow our Code of Conduct policy that provides the framework of principles for conducting business, dealing with other employees, clients and suppliers. The Code of Conduct does not replace legislation and if any part of it is in conflict, then legislation takes precedence. The policy is based on our values and the others are recommended by Small Business Victoria. Furthermore, staff must abide by the NDIS Code of Conduct.

To obtain a full version of our policies please contact Lee at leapintodance@creativelc.com.au.  NDIS Code of Conduct can be viewed here.

All staff meet the requirements for the NDIA worker screening.

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Complaints & Feedback

We aim to resolve problems and grievances promptly and as close to the source as possible. When necessary Creative Learning Centre will escalate a grievance to the next higher level of authority for more discussion and resolution, and continue escalating it to the level above until it is resolved.

Please contact Lee regarding complaints or feedback or refer to the NDIA Commission website’s complaints management information here.

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COVID Safe Plan

We are developing a COVID safe plan in preparation for the return to the studio.

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Business details

Registered business name: Creative Learning Centre

NDIS Provider number: 4050008322

ABN: 52 590 089 459

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Contact us
17 Halsey Road, Airport West VIC 3042
0437 194 238
Monday - Friday: 8 AM - 5 PM
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